Wired Contact

Why do I need Wired Contact

Whether your team works from a PC, MAC or web-enabled PDA or Blackberry device, they can easily share and update customer information in real-time. And, WiredContactEnterprises' (WCE) browser interface allows you to share your data with confidence - knowing that when sales people leave your company, your data doesn't go with them.

Helping sales, marketing and other customer-facing business professionals work faster, smarter and better is one of the major benefits of Customer Relationship Management (CRM). Yet some applications seem to be designed to impede productivity, not increase it by including many elaborate features that are often too complex or used by only a small percentage of users.

WiredContact includes the following features, all accessible from anywhere over the Internet:

  • Contact management
  • Shared & individual calendar and scheduling
  • Highly customized access and security levels
  • Advanced reporting capabilities
  • Automatic lead capture from your web site
  • Mail merge for letters and labels
  • Link to external databases such as MS Access
  • Manage company-wide graphics based e-mails
  • Centralized administration and management

WiredContact Enterprise delivers powerful, yet practical capabilities with familiar web-browser point-and-click functionality. WCE gives you maximum flexibility every step of the way - from deployment platform to customization capabilities. No CRM solution in its price class provides so much flexibility for managing sales and the whole customer relationship, including options such as:

  • Comprehensive Sales Tools - managing and reporting on leads, sales opportunities, sales reps activities, win / lost ratios and more is made simple with WCE's point and click navigation and options.
  • Dynamic Record, Table and Field-level Security - WCE offers utmost flexibility in managing user access to records. Easily define record permissions, views and layouts based on security options and custom variables.
  • Powerful Interactive Reporting Tools - numerous scoping and filtering options for on-the-fly custom reporting, along with standard reports and the ability to export to Excel and other formats.
  • Customization Capabilities Beyond the Imagination - open database allows unlimited tables, custom views, tabs, account centric and custom table centric views, record associations, links and much, much more to match the way your team needs to work. Easily create non-contact centric records and views.
  • A flexible interface to match the way you work - standard HTML-based templates make it easy to customize the look and feel of your company, along with all the custom views you require.
  • Strong communications capabilities - create pre-defined mail-merge, graphically rich HTML emails to broadcast and automatically record to history
  • Shared task list and calendaring - managing activities within WCE is made easy with numerous sort and filters - not to mention the ability to manage other date-related information from other tables on the task list and graphical calendar.
  • Universal access to public documents - easily share unlimited documents and attach to emails
  • On-line Lead Capture forms - automatically capture and manage inquiries from your web site
  • Easy integration with other applications - link external database sources to WCE for a full picture of a records' information

Wired Contact Addons - wceOutlookCM: Automatically store emails sent in Microsoft Outlook in Wired Contact.  For more information go to: CRMBusinessApps

To arrange for a demo to see how WiredContact can work for your business,
please contact LDenny Consulting.

 

 

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